Parent Feedback and Complaints

Health and Personal Care Needs

Kilparrin is committed to supporting the health, safety and wellbeing of all students.

Kilparrin facilities are purpose-built to accommodate the needs of students with sensory (vision and/or hearing) and additional disabilities, some of whom may have high health and personal care needs.

Parents/carers retain primary responsibility for their child’s health care. This includes responsibility for providing accurate, up-to-date, relevant information for staff regarding routine and emergency health care needs.

Where possible students will be supported to develop safe, self-management of their health and personal care needs. This will occur with respect for their developmental age and health status.

All Kilparrin students have a Health Support Folder.

Health Support Folders contain the following (as required);

  • Health Care/First Aid Plans  for emergency response/first aid, medication, health conditions and health related personal care issues
  • Personal Care Plans  for daily living support
  • Health Support Plan  detailing the action/s that Kilparrin staff will take to implement Health Care/First Aid Plans and/or Personal Care Plans

All forms for health support planning can be found on The Deparment website:

Medication Management

Families are encouraged to give medication outside of school hours. Any medication that is prescribed or bought over-the-counter, including nappy creams and/or powders, requires a Medication Authority and associated care instructions to administer the medication.

Medication sent to school must;

  • be provided in a container appropriately labeled by the pharmacist
  • have the student’s name on the original label
  • be stored safely
  • be a maximum of one day’s supply (except asthma medication and creams)

Complex and Invasive Health Care

Some students have complex and invasive health care needs that involve procedures that are not routinely expected of educational personnel. These circumstances require the involvement of the Women and Children’s Health Network (WCHN) Access Assistant Program who plan and provide complex and invasive health care support.